Frequently Asked Questions
Everything you need to know about shopping for your home at Home Center
What are your delivery options and timeframes?
We offer nationwide shipping across Israel. Standard delivery typically takes between 3 to 7 business days, depending on your location and the size of the items ordered.
What is your return policy for home appliances and furniture?
You can return most items within 14 days of receipt, provided they are in their original packaging and have not been used. Please note that custom-made furniture or assembled items may not be eligible for return.
Do you offer professional assembly services?
Yes, we provide professional assembly services for furniture and large appliances for an additional fee. You can select the assembly option during the checkout process or contact our customer service to schedule it.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as popular digital payment methods and Home Center gift cards.
How can I track the status of my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also log into your account on our website to view the real-time status of your delivery.
Is there a warranty on electronic tools and appliances?
All electronic products and power tools come with a manufacturer's warranty. The duration and specific terms of the warranty vary by brand and are detailed on the product page and included in the packaging.