Returns & Exchanges
At Home Center, we want you to be completely satisfied with your home improvement and decor purchases. If you are not happy with your order, you can return or exchange items within 14 days of receipt in their original packaging.
Verify Eligibility
Ensure your item is unused, in its original packaging, and within the 14-day return window from the date of delivery or purchase.
Contact Customer Support
Reach out to our service team via email or phone with your order number to receive a Return Authorization and instructions for your specific product.
Pack and Ship
Securely pack the items to prevent damage during transit and send them back to our central warehouse or drop them off at any Home Center branch nationwide.
Inspection and Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing